Shipping Policy
We at More Than Words, understand the importance of delivering your products in the finest condition & on time. Therefore, we've partnered with some of the most reputed courier partners in this country to seamlessly deliver your products in the best possible duration.
What is the estimated delivery time?
Personalised orders are usually shipped within 7-10 working days from our facility. Since all the products are made-to-order, in few cases there might be some delays due to dependencies at various levels.
Standard delivery time in India varies from 3-7 working days after shipping, depending on the logistics/ courier partner.
Please note - During festivals, adverse weather conditions or political crisis, your shipment may get further delayed due to dependency on courier companies. We ensure you that we will try our best to have product delivered to you in the best time and we truly appreciate your patience.
Please note, during peak seasons including the months prior to Wedding Season/Diwali, we receive a large volume of orders, which may result in a slight processing or shipping delays.
Can I track my order?
Yes, you sure can! Once your order is shipped, you will receive an email / message from our courier partners with the tracking ID of the respective courier partner.
I have an urgent requirement for a rush order?
Express shipping options and rush orders are available at an additional cost, you may get in touch with our team for the same.
Can I modify the shipping address of my order after it has been placed?
Yes, you can change the shipping address before we have processed (shipped) your order, by contacting our customer support team at +91 9825549011 or writing an email to us contact.morethanword@gmail.com
Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.
What happens if my order cannot be delivered?
if the shipment remains undelivered or is RTO( Return To Origin) due to incorrect/incomplete address or buyer unavailability, no refund will be offered. The shipment maybe re-sent to you on payment of the shipment charges including the RTO charges.